Privacy Policy
Last updated: May 13, 2025
Introduction
TourSindi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or subscribe to our newsletter.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or profile
- Book a travel package
- Subscribe to our newsletter
- Submit a testimonial
- Contact us through our contact form
- Participate in surveys or promotions
This information may include:
- Name, email address, and contact details
- Payment information (processed securely through our payment processors)
- Travel preferences and requirements
- Feedback and testimonials
- Communications with our customer service team
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and geolocation data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referral sources
- Operating system
How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and bookings
- Send administrative information, such as booking confirmations
- Send marketing and promotional communications if you have subscribed
- Respond to your inquiries and provide customer support
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage to improve our website and services
- Detect, prevent, and address technical issues or fraudulent activities
Newsletter Subscription
When you subscribe to our newsletter, we collect your email address to send you updates about travel deals, destination insights, and promotional offers. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any newsletter email or by contacting us directly.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your personal information
- Right to object to or restrict processing of your data
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@reisera.com
- By visiting the contact page on our website: Contact Us